Wednesday, May 6, 2020
Professional Communication Skill for Nurse - MyAssignmenthelp.com
Question: Discuss about theProfessional Communication Skill for Nurse. Answer: Situation Description Last semester, I attended a community development forum at Melbourne city. I was tasked with the responsibility to give a talk about how to develop the community using the unlimited resources to make the maximum social benefits. When giving the talk, the audience was not taking notes, and their facial expression was wanting, this kept worrying me. Surprisingly, when I introduced real-life examples and jokes in the talk, only a few people got excited. I instructed people to know their sitting mates; they never did it with excitement. In my opinion, I believe they failed to do as I instructed them because they considered me a young person or maybe because of lack of education to understand the language I was requested to use (English). Among other factors, this essay explains that situation. Later I discovered what went wrong and I found the following solutions. Some people in the audience were less educated; the people I was addressing may not be educated as such hence the language I was using may be too difficult for them to understand. Also the topic I was discussing may not be to their level thus making them float. Also, the use of shortcuts the people I was addressing may not be familiar with hence makes them fail to understand. (Arnold and Boggs, 2015, p.234) This led to the situation that I found myself in. Misunderstanding; the audience may not have understood the word or phrase I used just because of some reasons such as my accent, pronunciation or the inflection. This may have led to misinterpretation in the meaning of what I meant. Or maybe all the people missed the message due to hearing loss, bad connection or even information-processing deficit. Also, the people who reacted negatively I did not take time to correct them. The people may be mad at me: the individuals I was talking to were emotionally upset with me. So what I said or wrote was unfavorable to them. So it was hard for me to take time to make force arguments so that I may convince them that my point is justified or superiors to theirs. If the people wish to recognize the legitimacy of my position they may probably need to summon first the patience, understanding and also the compassion to listen sympathetically to theirs. Only by doing this they may be willing to listen to me without projecting to my words a negatively distorted meaning born of their already being irritated or angry with me. The people in the audience may be in a state of fatigue; if an individual is in brain fog' or it may be nighttime, and therefore they are already more than to hang it for the day by notwithstanding, I still make efforts to engage them by significantly increase the likelihood that I will misunderstand. This may lead to inadequate acuity at the moment to follow me, and they tried to even articulate this to me (Cook, Klein, and Chen, 2015, p 231) As the good comic will tell me timing is everything. It is imprudent to approach complex or conflictual when the potential is listened out. Main potential barriers to communication; Lack of common communication language barriers: a receiver is supposed to understand and also get the meaning the sender is communicating about. When the sender uses too tricky or wrong words, he or she may send the false impression in the eyes of the customers. If the sender cannot speak in the right manner, stammer while talking or cannot escape the barriers of communication what he intends to communicate in proper and authentically may go to waste. Lack of sufficient knowledge and skills from the audience: if I start discussing something with no experience about it communication barrier may occur because I cannot explain openly about it. The misinformation may lead to losing some the customers who are potential. If the lack of information exists in an organization may lead to a stumbling block in the career development. Also communicating a lot of information may be an enormous setback as many people may not be able to grasp a lot of information. The information may arrive too fast such that interpreting it may be too challenging to some of the people. Use of impolite language: the use of slang or rude language may impede the effort of communication whether the message is written or not (Cook, Klein, and Chen, 2015, p 321).No one may tolerate the abusive or rude language. The sender should use 7C's given by Cultic to enhance effective public relations. These C's include content, clarity, Capability, channels, credibility, continuity, and context. All these should be used clearly for effective communication with the audience. Ways to overcome the barriers Later I discovered ways of taking barriers to communication. These barriers include Having clarity in my thoughts: I should have very clear in ( Rider, and Keefer, 2006, p 625) formation on my objective and on what to convey. I have to arrange my thoughts in an orderly manner to communicate in a methodical way. Communication arranged in a systematic manner and clarity in every view is highly received and appreciated. Understanding the needs of my audience: I must understand the nature, culture, religion, and behavior of the receiver. This is to ensure the respect to the audience thoughts or feelings by stating the point of view. Also, the message should be structured as per the level the audience can understand to avoid misunderstanding. Seeking advice from other people before communicating: if the meeting is the prolific high meeting, one should seek advice from seniors and other colleagues on which kind of talk I should give and into which level (DeVito, 2015, p 23) This helps to get ideas which can build the knowledge and the motivation and can use the same to meet the purpose which is required. This helps to reduce the confusion before the audience. Conclusion In conclusion when communicating with the audience, one should make sure he or she escapes the barriers of communication. This is to ensure that the audience understands you clearly and to avoid confusion and misunderstanding. The sender of the information should practice and use all the right skills of communication. References Arnold, E.C. and Boggs, K.U., 2015.Interpersonal Relationships-E-Book: Professional Communication Skills for Nurses. Elsevier Health Sciences. Cook, R.E., Klein, M.D. and Chen, D., 2015.Adapting early childhood curricula for children with special needs. Pearson. Cook, R.E., Klein, M.D. and Chen, D., 2015.Adapting early childhood curricula for children with special needs. Pearson. DeVito, J.A., 2015.The interpersonal communication book. Pearson. Rider, E.A. and Keefer, C.H., 2006. Communication skills competencies: definitions and a teaching toolbox.Medical education,40(7), pp.624-629.
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